Employee Assistance Program (EAP)

Help For You and Your Household Members

There are times when everyone needs a little help or advice, or assistance with a serious concern. The EAP through TELUS Health can help you handle a wide variety of personal issue such as emotional health and substance abuse; parenting and childcare needs; financial coaching; legal consultation; and eldercare resources.

Best of all, contacting the EAP is completely confidential, free and available to any member of your immediate household.

No Cost EAP Resources

The EAP is available around the clock to ensure you get access to the resources you need:

  • In-person or video counseling for short-term emotional health and substance use topics
  • Referrals for vetted parenting/childcare needs, financial coaching, legal consultation, and eldercare resources
  • Unlimited phone access 24/7, 365
  • Unlimited access to website resources

Access the EAP

Go to one.telushealth.com or download the mobile app.

Login using your company code “Kong”.

Call toll-free, 24/7: (800) 433-7916

Scan the QR Code to download the mobile app:

 

EAP Services Include:

  • COUNSELING BENEFITS

    • Difficulty with relationship
    • Emotional distress
    • Job stress
    • Communication/conflict issues
    • Alcohol or drug problems
    • Loss and death

    PARENTING & CHILDCARE

    • Referrals to quality providers
    • Family day care homes
    • Infant centers and preschools
    • Before/after school care
    • 24-hour care

    FINANCIAL COACHING

    • Referrals to quality providers
    • Family day care homes
    • Infant centers and preschools
    • Before/after school care
    • 24-hour care

     

      LEGAL CONSULTATION

      • Referral to a local attorney
      • Family issues (marital, child custody, adoption)
      • Estate planning
      • Landlord/tenant
      • Immigration
      • Personal Injury
      • Consumer protection
      • Real estate
      • Bankruptcy

      ELDERCARE RESOURCES

      • Help with finding appropriate resources to care for an elderly or disabled relative

      ONLINE RESOURCES

      • Self-help tools to enhance resilience and well-being
      • Useful information and links to various services and topics

       

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